When you need health care, knowing where to go saves you time and money. While keeping yourself healthy is vital, it's also important to understand how your health care choices impact your schedule and wallet. That's why CareFirst members have a free health care navigator, Quantum Health.
Don't shell out big bucks at the emergency room and wait around for hours for non-life-threatening health issues—use this guide from Quantum Health to learn about your alternatives and their relative costs.
Your doctor [$]
The primary care provider you see for regular check-ups is a good first stop if you're sick or injured because that person knows you and your health history. Since you already have a relationship, you can often get an appointment quickly when needed. Your PCP can help with:
- Nonurgent injuries or illness
- Routine checkups and preventive care
- Mental health concerns
- General health questions or worries
If you can't get an appointment or need care after regular hours, consider telemedicine or urgent care before heading to the emergency room.
Telemedicine [$]
Available online, on demand, and 24/7, it's a quick and convenient option for treating many common illnesses and injuries. Telemedicine can help with:
- Minor illness or injuries
- Sinus, cough, or allergy concerns
- Skin irritation or rash
- Ear or eye issues
Telemedicine is like having a doctor's appointment without leaving your home—plus, you can get a prescription if needed. Contact your PCP to see if telemedicine visits are an option.
Telehealth visits are also available through MDLive for medical and behavioral health needs, at a $20 copay per visit. To access care 24/7, create your MDLive account here or follow the instructions here.
Urgent care [$$–$$$]
Urgent care centers can help with problems that need immediate attention but aren't life-threatening. You don't need an appointment, but you might have to wait. The centers are usually open late and cost less than an ER visit. Consider urgent care for help with:
- Minor injuries, fractures, or pain
- Minor infection or illness
- X-rays, lab tests, or rapid tests for strep or the flu
Emergency room [$$$$]
You should go to the ER if you have a life-threatening health issue such as:
- Chest pain or difficulty breathing
- Signs of a stroke
- Traumatic injuries or bleeding
- Severe pain
- Seizure
- Suicidal thoughts or behavior
Using the ER for a health issue that is not life-threatening costs more and takes longer than your other options.
Navigate your health care with Quantum Health
Quantum Health is a single point of contact for all things related to your health care and CareFirst health insurance. Think of it as your personal health care navigator who can help you get what you need.
Quantum Health offers live, personalized support through its registered nurses, claims specialists, and care coordinators. To contact a care coordinator to understand your options, call 844-460-2801, Monday to Friday, 8:30 a.m. to 10 p.m., or visit the member portal.
Posted in Benefits+Perks, Health+Well-Being
Tagged hr newswire
