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Introducing MDLive telehealth

Your employee benefits give you access to convenient care from the comfort of home, any time you need it

A person sitting at home on a couch using a laptop to talk with a doctor.

Credit: GETTY IMAGES

Note: This article was updated July 3 to include new information about psychiatry/behavioral care.

Fast, hassle-free on-demand care for illness and injuries is part of your employee benefits through MDLive/CareFirst Administrators.

MDLive doctors care for more than 80 common, nonemergency conditions such as flu, sinus infections, pinkeye, ear pain, sore throat, cough, rash, and urinary tract infections (females, 18+).

Any day at any time—including nights, weekends, and holidays—in all 50 states, you can speak with a board-certified MDLive doctor in just minutes when you need care fast, including prescriptions. MDLive doctors have an average of 15 years of experience.

MDLive is a reliable alternative to urgent care clinics so you can avoid long waits and exposure to viruses and germs. Virtual visits cut down on travel, time off from work, and the possible need for child care.

Convenient talk therapy and psychiatry appointments with licensed therapists and board-certified psychiatrists for needs such as anxiety, stress, life changes, grief, and depression are also available nights and weekends, starting July 1.

Your copay is $20 per telehealth appointment.

How to access video visits

Don't wait until you're in need of a doctor. Create your account today at mdlive.com/cfa or call 888-632-2738. See these flyers for more information on services and how to register:

Psychiatry and behavioral health visits are expected to be added in September.

Questions about MDLive? Reach out to JHU's Benefits Service Center at 410-516-2000 or benefits@jhu.edu.