As enjoyable as the holiday season can be, it also can be hectic, stressful, and emotional. But even with changes and disappointments that may have come in recent years, many of us still try to find ways to make the season merrier and brighter. Yet not everyone can do that alone. The university recognizes that despite their best efforts, employees and family members may need a helping hand.
That's why the Johns Hopkins Employee Assistance Program, or JHEAP, offers you and your household family members free, confidential support to help manage it all. Counselors are available to faculty, staff, postdocs, house staff, and their household family members at 888-978-1262, to assist with confidential emotional support and daily life assistance 24/7/365 by calling 888-978-1262. You also can submit a counseling request via an online request form, log on to myccaonline.com (company code: JHEAP), or download the CCA@YourService app (access code: JHEAP) for additional resources. Here are some of the services available to you:
Confidential EAP counseling to help you cope with:
- Stress, depression, or seasonal affective disorder
- Difficult relationships or family dynamics
- Balancing social obligations
- Personal or work stressors
Emotional wellness screening: How are you doing right now? What do you need? The CCA@YourService app offers a detailed self-screening tool to help you understand where you need more support in areas of sleep, substance abuse, depression, and more. After the assessment, the app provides educational modules to support you where you are, and it also refers you to JHEAP. Follow the steps below to access or download this app flyer.
- Search CCA@YourService in your phone's app store to download the app.
- Once you're in the app, select the Get Started button on the welcome screen.
- Enter the access code JHEAP and select Continue.
Financial consultation to develop strategies for managing holiday expenses
Provider location and referrals for area resources such as:
- Household and chore services
- Catering and party planning
- Seasonal events and recreation
- Pet-sitting services
Whether you're experiencing holiday stress, grief, or a major life challenge, let your Johns Hopkins Employee Assistance Program help. For more information regarding JHEAP, go to the Support Programs page of the Benefits website or send a message to email@example.com.