AUG. 21 & 22

Workshop: The Professional Administrative Assistant Module 6—Conflict Management Skills

Participants will gain an understanding of how different personality profiles handle conflict and will learn how to interact with each style

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Resolve conflicts and work through disagreements the professional way. Participants in Module Six—Conflict Management Skills of the Professional Administrative Assistant curriculum will gain an understanding of how different personality profiles handle conflict and will learn how to interact with each style.

This workshop will teach techniques for communicating to minimize conflict and demonstrate how to handle confrontational situations with ease.

Register here for the two-part workshop, which will be offered virtually by Learning Solutions from 9 a.m. to noon on Monday, Aug. 21, and Tuesday, Aug. 22.

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