Free travel assistance when you need it

Lost luggage? A medical emergency? When the unexpected happens far from home, it's important to know whom to call for help

Colorful suitcases on an airport conveyer belt


Even the best-planned vacations can be full of surprises. Whether you're taking a road trip or visiting another continent, when the unexpected happens far from home, it's important to know whom to call for assistance.

If you are an active faculty, staff, or LIUNA bargaining unit employee covered under the university's group life insurance program through Securian Financial, you have a travel assistance benefit available that offers help when you are 50 miles or more away from home on personal travel.

There is no fee, and services are available to your spouse and insurance-eligible children, even if they're not covered under the insurance program.

Access is only a call or click away. Resources and services are provided by Redpoint 24/7/365 for pre-trip planning and emergency services including:

  • Medical professional locator services
  • Assistance replacing lost or stolen luggage
  • Identity theft support if your wallet or purse is lost or stolen
  • Medical or security evacuation
  • Medically necessary repatriation
  • Repatriation of mortal remains

For service terms and conditions, and for pre-trip information, visit or call 855-516-5433 in the U.S. and Canada. From other locations, call collect to 1-415-484-4677.

Need assistance when traveling on university business? Visit the Johns Hopkins University and Medicine travel website, click Traveler Tools on the left, and then go to Healix Global Information.

Posted in Benefits+Perks

Tagged hr newswire