Heated meetings, difficult negotiations, angry confrontations … emotional, high-stress conversations are bound to happen in almost every workplace. While you can't avoid these occasional intense exchanges, you can prepare yourself to manage them effectively.
A course titled Staying Calm and Confident in High-Stress Conversations will equip you with the strategies and tools you need to handle difficult situations. Discover ways to remain calm when stakes are high, how to recognize your triggers so you can bypass emotional reactions and focus on solutions, how to navigate potentially turbulent situations with confidence, and how to repair the damage if you lose your composure.
Register here for the workshop, which will be offered virtually by Learning Solutions from 9 a.m. to noon on Wednesday, April 12.
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