Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; develop the skills needed to change the behavior of others; say no; give and receive criticism; listen more effectively; and resolve conflict.
Register here for the course, which will be offered by Learning Solutions from 9 a.m. to 4 p.m. on Thursday, Oct. 6, at Johns Hopkins at Eastern.
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