A new and improved Johns Hopkins employee assistance program

Enhanced support for managing your well-being is now available through JHEAP

Illustration of a service manager wearing a phone headset and talking to a client


A new collaboration and enhanced support are now available through the Johns Hopkins Employee Assistance Program, or JHEAP (formerly mySupport).

Johns Hopkins is now working with a new vendor, CCA, to provide employees and their household members concierge-style care for managing their emotional well-being. For updated contact information, visit the Employee Assistance Program website.

More information and promotional activities will be announced during the Annual Enrollment period this fall.

For questions about JHEAP or CCA, you can reach out to the JHU Benefits Service Center at 410-516-2000 or