Free travel assistance services you may not know you have

If you're covered under the university's group life insurance, you can get help when you're 50 miles or more away from home on personal travel

Airplane in flight


Even the best-planned vacations can be full of surprises. Whether you're taking a road trip or visiting another continent, when the unexpected happens away from home, it's important to know how to get assistance.

If you're an active faculty, staff, or bargaining unit employee covered under the university's group life insurance program through Securian Financial, you have a travel assistance benefit from Redpoint that offers help when you are 50 miles or more away from home on personal travel.

There is no fee, and services are available to your spouse and insurance-eligible children, even if they're not covered under the insurance program.

Access is only a call or click away. Redpoint provides resources and services 24/7/365 for pre-trip planning and for emergency services including:

  • Medical professional locator services
  • Assistance replacing lost or stolen luggage
  • Identity theft support if your wallet or purse is lost or stolen
  • Medical or security evacuation
  • Medically necessary repatriation
  • Repatriation of mortal remains

For service terms and conditions, and pre-trip information, go to or call 855-516-5433 in the U.S. and Canada. From other locations, call collect to +1-415-484-4677.

Need assistance when traveling on university business? Visit the Johns Hopkins University and Medicine travel website, click Traveler Tools on the left, and then go to Healix Global Information.

Posted in Benefits+Perks

Tagged hr newswire