WEX health care FSA claim filing deadline

All outstanding documentation for both 2020 and 2021 claims must be submitted by April 30, 2022

Medical bill listing charges


Due to the COVID-19 pandemic, the 2020 health care flexible spending account plan year was extended; on April 30, 2022, the 2020 FSA plan year will close. All requested backup documentation from debit card purchases must be submitted to WEX by this deadline to be considered an eligible expense. If you still have unsubstantiated purchases by the filing deadline, the outstanding amount will be added to your 2022 wages and will be taxed as ordinary income. Log in to your WEX account to view your transactions.

For the 2021 plan year, any remaining balance above $30 in your health care FSA and limited purpose FSA will carry over into 2022. You will be able to see this carryover after the April 30, 2022, claims filing deadline by viewing your WEX account.

The IRS requires supporting documentation to make sure all expenses are for eligible medical transactions. Acceptable backup documentation includes an itemized invoice from the provider or your explanation of benefits (EOB) from the insurance carrier. Documentation provided must include the following:

  • Name of patient
  • Name of provider or merchant
  • Date service received or item purchased
  • Description of service received or item purchased
  • Dollar amount (after insurance, if applicable)

If you cannot find the exact invoice for the one requested, you may substitute another eligible expense in an amount that is equal to or greater than the dollar amount of your debit card purchase.

Log in to your WEX account to upload the required documentation. You also can download the free WEX mobile app on your Apple or Android device; use your phone's camera to take pictures of the documentation and upload it on the spot.

For questions about substantiation or your online account, contact WEX at 866-451-3399.

Upcoming webinar: Using Your Health Care Flexible Spending Account

Want a better understanding of how the health care FSA works? Join the Office of Benefits & Worklife and a WEX representative at noon on Wednesday, March 30, for a session highlighting the basics of using your health care FSA. The webinar will include claims filing, using the WEX app, and documentation requirements needed to keep your account up to date.

Register in advance here.

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