Care@Work programs expanded

Services now include Expert Assistance as well as tutors, nanny and learning pod shares, and caregivers who can help with online learning

Young boy waving to a teacher on his laptop screen


In partnership with, Johns Hopkins provides eligible employees and students with access to enhanced care services through Care@Work. These benefits include free premium membership to, Backup Care, Care Share, and now Expert Assistance. Use your benefits to find a tutor, a caregiver who can help with online learning, another family with which to share a nanny or learning pod, and more.

To begin using these benefits, simply register with Care@Work through Use your JHED ID (without when registering.

Expert Assistance is a concierge service offering one-on-one help with a care specialist who will conduct a needs assessment with you, post a job on your behalf, review results and applicants, and present you with the best options for your caregiving needs. Use Expert Assistance to save time searching for nannies and babysitters, tutors, pet sitters, housekeepers, personal assistants, special needs caregivers, errand runners, and more.

Premium membership to provides unlimited access to the world's largest network of caregivers. You can explore detailed caregiver profiles in your area, post a job based on your needs, and access the safety center, background check options, and other resources. Eligible employees and students can use a "Hopkins" keyword search to narrow their results to caregivers specifically interested in working with the Hopkins community.

Backup Care is vetted, subsidized adult and child care for use when your regular care is not available. Eligible Hopkins employees and students have access to 20 backup care days per year (July 1 to June 30). The cost is based on your salary, offering a subsidized hourly rate that ranges from $6 to $10.

Care Share is an additional resource to connect families interested in sharing a caregiver. Nanny Share provides a high level of personal attention along with the socialization benefits of day care at a more affordable, shared cost. Learning Pod Share allows families to connect with others interested in hiring a teacher to facilitate distance-learning pods for school-age children.

To learn more about the enhanced suite of benefits available to you, visit the Care@Work page of the university's HR website.

Contact the Benefits Office at or 410-516-2000 with any questions.