Learn how to deliver difficult information

Delivering bad news can be a difficult challenge. This one-day Learning and Development workshop will help you master the skills necessary to deliver difficult news and learn techniques for handling questions from an audience.

This workshop will teach you:
+ To determine what's required before addressing your audience
+ How to start your presentation
+ The importance of the right body language

Prior enrollment is required for Don't Shoot the Messenger, which takes place on Thursday, April 14, at Johns Hopkins @ Eastern, Room B103.