In December 2016, the Corporate Security and Transportation team began a pilot 24/7 vehicular escort service on the East Baltimore campus for Johns Hopkins University and Health System faculty, staff, students, and trainees who reside within the pilot specified area.
During the course of the pilot, a survey was conducted to gauge ridership satisfaction and to better understand peak hours of usage for the service. The survey revealed that the pilot was well-received and highlighted that peak ridership was between 4 p.m. and midnight.
As part of this evolving pilot program, the service will continue but because of budgetary constraints, the hours will be adjusted to 4 p.m. to midnight, Monday to Friday. The new schedule goes into effect at 12:01 a.m. on Sunday, July 2. Security and Transportation says that it is researching options for a more cost-effective and sustainable solution for the program.
All faculty, staff, students, and trainees who have a valid Johns Hopkins ID and reside within the pilot specified area (see below) are eligible to request a ride to and from the East Baltimore campus.
The vehicle escort service will continue to provide rides within the pilot boundaries—Federal Street to the north, Eastern Avenue to the south, and Harford Road to the west, with the eastern boundary being extended to Ellwood Avenue, consistent with the Route 7 shuttle.
To request a ride, users must call the Transportation Office at 410-502-6880 and provide first and last name, Johns Hopkins ID badge number, JHED ID, pickup and drop-off locations, and a phone number where they can be reached. The pickup and drop-off locations must be within the boundaries noted above and must be to or from an East Baltimore campus facility.
Riders must show their valid Johns Hopkins ID badge to the driver before entering the escort vehicle, which can be identified by the blue sign on the front door with the Johns Hopkins logo and the words Corporate Security Escort Service. Users should allow for additional time as drivers may have other passengers to pick up and drop off along the route.
In addition to the escort service, Corporate Security runs a free courtesy shuttle service that is available on weekdays from 6 p.m. to 6 a.m. These shuttles provide rides from the East Baltimore campus to a destination within the pilot boundaries only and are not available for off-campus pickups.
Corporate Security also provides 24/7 walking escorts anywhere within campus boundaries; call 410-955-5585 to request an escort.
Anyone with questions about the vehicle escort options or shuttle service should contact the Transportation Office at 410-502-6880 or visit its website.
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