How to access the Hopkins network when you're off-site

Our new virtual private network improves remote access and enhances security

Do you want to work with your files, applications, and websites—resources that normally require on-campus network connections—when you're at home or traveling? You can access them via a virtual private network, or VPN, which provides a secure, encrypted connection from your computer to the Hopkins network when you're off-site.

To improve both access and security, Information Technology at Johns Hopkins has implemented a new "clientless" VPN solution, which means you'll be accessing your work materials via the Web rather than having to install software on your computer.

The new clientless VPN works well in all standard browsers such as Edge, Firefox, Safari, Internet Explorer, and Google Chrome, and provides secure login via multifactor authentication.

To ease the transition to the new solution for current users, the existing JHPulse VPN will remain available until Sept. 1, 2016.

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Current VPN users who wish to use the new clientless VPN should connect by following these step-by-step instructions. 
 New VPN users must first complete this Request VPN Access form. Once it's submitted and you have received an email indicating your access has been approved, you will need to follow these step-by-step instructions to get connected to the clientless VPN.

If you currently connect via the existing JHPulse VPN client installed on a desktop or laptop, you may upgrade to the new Pulse Secure VPN client by following these step-by-step instructions to get connected.

For more details on the virtual private network, consult the VPN FAQ. If you encounter problems accessing the VPN, you should submit a Help Desk ticket by calling 410-955-HELP or by completing a self-service ticket via the myJH IT Help Desk tab.

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