Our thoughts are with everyone whose lives are being impacted by the Israel-Palestine conflict. As individuals and communities cope with the devastation of the situation, the Johns Hopkins Employee Assistance Program (JHEAP) acknowledges the variety of emotions and concerns individuals may be experiencing. Remember that you and your household members have access to free, confidential support and referrals for a variety of needs through JHEAP at 888-978-1262 or by submitting a counseling request online.
The attached tip sheets provide guidance for you and your loved ones around managing trauma, stress, grief, and anxiety. Additional information and resources have been posted here. The code is JHEAP.
- Coping With Traumatic Stress Reactions
- Coping With Feelings of Isolation and Alienation in Times of International Conflict
- Addressing Employees' Needs in a Crisis
- Coping With Grief After a Sudden or Unexpected Death
- Grounding Techniques to Help Control Anxiety
- Helping Children Cope With Trauma When You Feel Its Effects Yourself
MetLife Legal Services Plan is also offering free attorney document review and consultation services to all MetLife Legal Services Plan customers. However, JHU employees do not need to be enrolled in the legal plan to contact an attorney for help with issues related to this event. MetLife Legal Services Plan provides these services to all employees impacted by the unrest as part of their Emergency Response Legal Assistance.
This service allows employees to contact an attorney for issues regarding the Middle East conflict such as:
- Property matters, including expatriate assets
- Adoptions and guardianships
- Immigration assistance
- Real property issues, including estate planning
MetLife's attorneys traditionally provide legal advice based on U.S. laws. As this is an evolving emergency relating to foreign governments and laws, legal plan attorneys will do their best to aid with any legal help or consultation that employees require, but this may be limited in some instances. Employees also have access to MetLife's self-help document library to complete wills, living wills, and power of attorney documents. Employees can access the library at MetLife Legal Plans.
This free assistance is available through Jan. 31. To connect with an attorney, employees should call MetLife's Client Service Center at 800-821-6400. Employees will need to identify themselves and indicate their employment with JHU, provide the last four digits of their SSN, and state that they are interested in the document review and consultation services offered as part of the Emergency Response Legal Assistance Plan.
Remember whether you're directly affected, or trying to support loved ones who are, JHEAP is available 24/7 at 888-978-1262. All calls are confidential.
