JHU students, faculty, and staff who feel ill or are concerned about exposure to the coronavirus are encouraged to call the Johns Hopkins COVID-19 Call Center at 833-546-7546, seven days a week, between 7 a.m. and 7 p.m. This center serves all members of the Johns Hopkins community, including students who were previously instructed to call their respective student health centers.
The JHCCC is staffed by Johns Hopkins nurses and physicians. When you call, a representative will instruct you about next steps depending on your circumstances. They will arrange for testing if needed and assist in transmitting information to Occupational Health. They will also manage the process to identify and assist individuals who may have had contact with someone who tests positive.
You should also use the call center (not Occupational Health) if you are an employee who needs clearance to return to work after being tested or recovering from COVID-19.
You are always free to call your personal primary care provider, and should continue to do so for family members who have symptoms. But JHU encourages its employees and students to call the JHCCC in order to receive the best direction and arrange for testing if needed.
People with COVID-19 have reported a wide variety of symptoms ranging from mild to severe. Common symptoms include cough and shortness of breath or difficulty breathing. Other symptoms may include fever, chills (sometimes accompanied by repeated shaking), muscle pain, headache, sore throat, and loss of taste or smell.
