All full-time benefits-eligible faculty and staff will receive a confirmation of their elections by mail in mid-December. If you determine after receiving your confirmation that your enrollment is not correct, follow the procedure outlined below:
- Email the university Benefits Service Center at firstname.lastname@example.org no later than Dec. 31, 2017, with the correction.
- Enter "2018 Annual Enrollment Correction" in the subject line.
- You will receive a return email acknowledging receipt of your request. A corrected confirmation statement will be mailed to you in January.
Please note that changes to your beneficiary elections are not considered an annual enrollment correction as this information can be updated online at any time during the year. Go to the myChoices tab of the Benefits website, click on Life Events, and select, "I would like to change my beneficiaries."
If you enrolled for vision coverage with United Healthcare or legal coverage with Hyatt Legal, these enrollments are administered outside of JHU through our Voluntary Benefits Program and will not be reflected on your confirmation statement. You will receive a separate confirmation letter by mail in mid-December. If you determine after receiving your letter that your enrollment is not correct, please contact Mercer customer service directly at 866-795-9362 by 2 p.m. on Dec. 29.
Contact the Benefits Service Center at 410-516-2000 or email@example.com if you have further questions.