Influencing for Impact: A Workshop for Women in Leadership
Everyone feels frustrated at times by their inability to be heard by others. Yet women may find that this inability to be heard rises to the level of a problem that limits their effectiveness in the organization. Is it possible for women to be on an equal footing with their male colleagues and consistently contribute at a level that is not compromised by stereotypic views or prejudice? Is it possible that the typical communication styles that women adopt may actually be contributing to the problem? Gender inequality at work can have an impact on personal effectiveness and limit a person's ability to influence both individually and organizationally. Strengthen your ability to influence others by identifying your preferred influencing styles and strategies. Adopt more productive approaches while maintaining your integrity and authenticity. Learn how the common communication patterns of men and women vary and how conventional assumptions may get in the way of real understanding. Practice strategies that will help you be heard in interpersonal and group situations. Strategize ways to effectively ask for behavior change from others, and how to leverage your personal power and influence.
Thursday, April 28
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Professional Medical Coding Training Module 17: Radiology
Coding radiology procedures poses unique challenges due to the high volume of procedures performed in hospital outpatient radiology departments and the multiple departments involved in charge, capture, and coding. Outpatient diagnostic radiology procedures can cause coding quality concerns because they are hard-coded (obtained from the charge master) by radiology department staff who usually do not have formal coding training.
We will perform hands-on exercises related to coding and billing Radiology to strengthen your coding skills. At the conclusion of this module, a 30-minute quiz will be distributed to students to challenge their coding knowledge of Radiology coding.
Friday, April 29
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Speak Like a Pro II
Suitable for more experienced presenters as well as anyone who has attended our Speak Like a Pro class, Speak Like a Pro II focuses on managing stage fright and maintaining composure in front of any size audience. Voice and body language will be explored as an effective communication tool. Key tactics of adding maximum impact to any presentation are offered along with methods for quick and confident preparations. Each participant is asked to prepare in advance a 10-minute presentation, and attendees will be videotaped in order to provide instant feedback on their strengths and areas that need improvement.
Friday, April 29
9 a.m. to 4 p.m.
Eastern, B103, 1101 E 33rd St.
Register online
Navigating the Employment Process and Understanding Compensation
This course is part of the Supervisor/Manager Training Program. Participants will gain knowledge about JHU's employment process, including creating and submitting requisitions, conducting behavioral-based interviews, and learning about laws that determine what questions can or can't be asked in interviews. The workshop will also discuss useful tools and resources available on the JHU Human Resources website. In addition, participants will learn about compensation through topics such as job classification, salary determination, and writing job descriptions.
Monday, May 2
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
It's Not Your Way or My Way—It's the Civil Way!
Is civility an asset or a liability? How do you cope with the challenges of everyday life when you are respectful, considerate, and kind? This workshop illustrates the notion that benevolent interpersonal competence helps you improve substantially the quality of your life. In particular, it will show how civility can give you a competitive edge at work.
Tuesday, May 3
9 a.m. to 4 p.m.
Eastern, B101, 1101 E 33rd St.
Register online
Introduction to Polymerase Chain Reaction
Please bring P1000, P200, and P20 micropipettors (pipetmen) to each day of training.
This course is designed as an introduction to PCR. Topics will be approached using a combination of lectures and laboratory exercises. Topics covered include an introduction to PCR, critical requirement for amplification, thermostable polymerases, RACE and reverse transcription, cloning of PCR products, primer design, and recombinant and mutagenic PCR. Laboratory experiments will reinforce the lecture materials and provide hands-on experience in the basic techniques surrounding amplification.
Wednesday, May 4
9 a.m. to 5 p.m.
BioTechnical Institute of Maryland, 1101 W. Pratt St.
Register online
Managing Workplace Diversity
This seminar is designed to assist supervisors in understanding the complexity of diversity, culture, and race relations in the workplace. Supervisors will explore various aspects of this issue, including how their own perspectives shape their interactions with staff. Several content areas will be addressed in this seminar, including the importance of understanding the benefits and challenges of diverse work environments, the importance of communication, working with and evaluating diverse staff, the challenges in building a team in a diverse work environment, and the importance of establishing organizational goals and objectives that support and enhance diversity.
Friday, May 6
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
The Professional Administrative Assistant Module 7: Organization and Time Management
This class is the seventh in an eight-course program.
Are you like most professionals, working harder and longer just trying to keep up with an increasingly demanding workload? This workshop will show you a practical new approach to organizing your time. Participants will learn how to allocate time and resources to improve productivity and minimize interruptions to daily schedules. Anyone looking to get better organized, manage their time more efficiently, and become more productive will benefit from this course.
Wednesday, May 11
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Success for Supervisors
This daylong session is designed to equip the first-time supervisor or those new to managing at Hopkins with proven techniques needed to master the art and science of leading our most valuable asset, our staff. Course participants will explore the performance management cycle (planning, coaching, and evaluating), and learn more about employee relations at JHU, including tools to anticipate and respond effectively to a variety of challenging workplace issues. Case studies, videos, and small and large group discussions will be used to enhance the learning process and provide real world usable skills that can be immediately put into action.
Thursday, May 12
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Professional Medical Coding Training Module 18: Medicine Services Coding and HCPCS
The Medicine section is the most diverse chapter of the CPT® manual because of its variety of procedures accessible to providers across specialties and settings. It is often thought of as the "dumping" chapter of CPT.
This chapter is divided into subsections that apply to the various medical specialties; however, any provider, regardless of specialty, may perform the procedures as long as they possess the relevant credentials. For example, the Medicine section includes codes for the professional services of nonphysician providers such as occupational therapists, physical therapists, and audiologists.
An introduction to HCPCS II code sets will be a portion of this class lecture. We will discuss drug coding, routes of administration, table of drugs and biologicals, and per unit and "up to" considerations. Additionally, HCPCS II modifiers and HCPCS II appendices, as time permits, will be covered.
Friday, May 13
9 a.m. to 4 p.m.
Eastern, B102,1101 E 33rd St.
Register online
Three-Day Management Skills II: Planning and Organizing
This course is a comprehensive review of two of the core functions of management, planning, and organizing as well as the skills needed to carry them out. Content includes planning and formulating strategy, operations management, project management, planning effective meetings, decision making, managing teams, organizing work and structure, and human resource management.
Monday, May 16
9 a.m. to 4 p.m.
Eastern, A120, 1101 E 33rd St.
Register online
Basic Supervision
The most important part of any supervisor's job is keeping staff motivated. This seminar will give you the skills you need to increase communication and cooperation, boost morale, and send productivity into orbit. Organized in four parts, this course will teach you to diffuse conflict, inspire employees, motivate your team, and open wider the channels of communication in any work group.
Tuesday, May 17
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Thinking Outside the Box: Creativity and Innovation at Work In today's fast-paced work environment, the way it has "always been done" may not be the most productive. Finding new answers to customer problems, team interactions, and day-to-day management needs are critical. This interactive workshop probes the habitual ways in which we trap our thinking and limit our potential. Personal thinking styles and real-life success stories are assessed so that participants can adapt those styles or lessons for their own individual and organizational purposes. By the end of the workshop, participants will discover that "creativity" and "work" are not mutually exclusive.
Monday, May 23
9 a.m. to 4 p.m.
Eastern, B101, 1101 E 33rd St.
Register online
Working With You Is Killing Me: Free Yourself From Emotional Traps at Work
Employees on any career path and at any level of an organization can be undone by a problem co-worker. The amount of time spent worrying, avoiding, raging and obsessing over toxic employees can affect both your performance on the job and your personal life. This workshop will show you exactly how to take responsibility for addressing the problem and put a stop to it all. Participants will learn how to "unhook" from difficult situations in four simple ways: Physically, Mentally, Verbally, and With a Business Tool. Based on the book, Working With You Is Killing Me by Katherine Crowley and Kathi Elster, this workshop will help you regain control of your life.
Monday, May 23
9 a.m. to 4 p.m.
Eastern, B103,,1101 E 33rd St.
Register online
Critical Thinking Skills for Today's Employee
Today's employee is required to complete a number of tasks that demand greater collaboration and strategic planning. Critical Thinking Skills for the Modern Employee is a full-day course that introduces staff to the key elements of the critical thinking process in order to improve communication, problem-solving, and overall decision-making. In this workshop, participants will examine common workplace issues, target obstacles to communication like biases, hidden agendas, and rhetorical fallacies, and establish clearer arguments that could lead to productive solutions.
Wednesday, May 25
9 a.m. to 4 p.m.
Eastern, B101, 1101 E 33rd St.
Register online
Effective Meetings and Presentations: How to Make an Impression That Makes a Difference
In this practical course participants will gain results—both inside and outside the office, whether they are meeting with clients, co-workers, and/or staff &mdashwhile also strengthening their skills in delivering presentations of all kinds.
Learn how to
+ overcome presentation nervousness
+ strengthen your visual, vocal, and verbal impact and effectiveness
+ handle difficult and disrespectful audience members and participants
+ keep meetings and presentations on-target, on-time, and on-message
+ deal with the unexpected
Recommended for anyone who leads committee, staff, project team or problem-solving meetings or delivers keynote, staff, or impromptu presentations.
Thursday, May 26
9 a.m. to 4 p.m.
Eastern, A120, 1101 E 33rd St.
Register online
Creative Decision-Making and Problem Solving
This course guides participants from the beginning of the problem-solving process, where they identify the problem and clearly state it, to a place where they can comfortably work with others in a creatively charged environment to find innovative ways to solve problems together.
Teams become refreshed and energized when they realize they can work together cohesively. Old or recurring problems won't have a chance when your team learns to tackle them in a new way.
Thursday, May 26
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
FLEX Talk: Practical Communication Skills Using MBTI Personality Type Theory
Communication has never been more important than it is today. The world has become more sophisticated and complex and people have greater expectations. At the same time, we all work in a climate of increasing time pressures, financial constraints, and personal accountability. Given such competing demands, it is not surprising that complaints and litigation continue to increase. Much of the time, these complaints and disagreements often relate more to what was said (or the way it was said) than what was done. By the end of instruction participants will be able to describe their own psychological type preferences in terms of the MBTI framework, identify the ways their type prefers to interact, and recognize behavior cues from each type preference. Further, participants learn to identify behavioral cues and mental functions and explain how others prefer to receive communication in a professional setting. The session offers the time to discuss and begin to practice alternative ways of communicating with people of different type preferences to "flex" communication style. It is suggested, but not required, that participants have some past knowledge of the MBTI, though it is not expected that people will have gained that knowledge at Hopkins.
Wednesday, June 1
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Becoming a Conflict Competent Leader
Dealing effectively with conflict is difficult for leaders and followers alike. Some try to avoid conflict and wish it would go away, while others tend to get angry and lash out at others in ways they regret later. Poorly managed conflict creates enormous costs in the form of wasted time, turnover, and lawsuits. How can we assess how we currently handle conflict and develop the skills we need to deal with conflict more effectively? This course examines the sources of conflict in organizations, and probes the special nature of traditional adversarial roles, hierarchy, and special interests within an organization. Through case studies, role-plays, and examples shared in class, participants investigate effective methods for reaching satisfactory agreements. The Conflict Dynamics Profile is administered to provide the individual with greater self-knowledge of personal style. Using small-group activities, participants develop and practice effective conflict resolution strategies.
Monday, June 6
9 a.m. to 4 p.m.
Eastern, B102, 1101 E 33rd St.
Register online
Relationship Awareness Theory: The Key to Better Communication and More Productive Conflict
Understanding the behavior that governs your interaction with others is the first step in reducing interpersonal conflict. This one-day Relationship Awareness Theory workshop will provide you with an understanding of your personal strength in relating to others under two conditions: when things are going well and when you are faced with disagreement that may produce conflict. At the end of this workshop, you will be able to better deploy your personal strengths, that is, move strategically to take a position for effective action. You will also understand how the predictable manner in which you behave during conflict impacts the way others respond to you and ultimately, your relationships with them.
Participants will be given directions for taking the Strength Deployment Inventory, Portrait of Personal Strengths, and Portrait of Overdone Strengths online prior to the workshop and must complete these assessments one week before the course date.
Wednesday, June 8
9 a.m. to 4 p.m.
Eastern, B101, 1101 E 33rd St.
Register online
