Professional Development Workshops for November

Learning and Development, a division of Talent Management and Organization Development, has a number of openings remaining for November workshops. Here's a brief description of what's available in date order.

Critical Thinking Skills for Today's Employee
Today's employee is required to complete a number of tasks that demand greater collaboration and strategic planning. Critical Thinking Skills for Today's Employee is a full-day course that introduces staff to the key elements of the critical thinking process, in order to improve communication, problem solving, and overall decision making. In this workshop, participants will examine common workplace issues; target obstacles to communication like biases, hidden agendas, and rhetorical fallacies; and establish clearer arguments that could lead to productive solutions.
Thursday, Nov. 5
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B103
Register here.

Cell Culture Techniques Workshop (4-day class)
The purpose of the Cell Culture Workshop is to provide a solid understanding of basic cell culture techniques through classroom and laboratory work. The workshop provides prerequisite training for the culture of numerous cell types, including stem cells. Students gain significant experience in the manipulation of cells through culture. Through integrated learning techniques, utilizing both hands-on training and lectures, students will learn the biological basis and relevance of the process of culturing cells. Students will then be able to translate the techniques and information learned in this workshop into their own laboratories. Topics covered are introduction to cell and tissue culture; serum-containing and serum-free culture media; trypsinization, cell counting, viability and growth curves; growth of adherent and suspension cultures; differentiation and attachment; adaptation to suspension culture; adaptation to serum-free media; transfection technologies and reporter assays; cryopreservation and cryothawing; cell cloning, primary culture; the cell cycle; apoptosis and cell culture.
Starting Tuesday, Nov. 10
9 a.m. to 4 p.m.
BioTechnical Institute of Maryland
Register here.

Professional Medical Coding Training Module 5: Evaluation and Management Coding (2-day class)
E/M services are coded incorrectly an average of 50 to 70 percent of the time, according to CMS and CERT reports. Evaluation and Management (E/M) services are placed prominently at the forefront of the CPT┬« manual, signaling the importance of these codes. For many providers, E/M services represent the bulk of codes reported. For each E/M service, code selection based on location, physician work, and the extent of medical decision making demonstrated during the visit. E/M codes are reported by physicians and physician extenders of all medical specialties. The objectives of this two-day comprehensive course are to define E/M; differentiate between a new and established patient—often incorrectly interpreted; identify service locations and types; describe the requirements for the different levels of service; learn how to properly "level" an E/M service; abstract a provider's note to arrive at the levels of service. During this class, we will dissect the three key components (history, P/E, and MDM) of E/M service. The class would not, however, be complete, from the instructor's point of view, without discussion of the fourth key component, the Nature of Presenting Problem (NPP) and the role it plays in determining the overall code assignment. Bonus training includes understanding the difference between 1995 and 1997 guidelines and determining which one is to the physician's advantage. Hands-on exercises throughout this two-day course will facilitate the student's learning. We look forward to lively discussion regarding your coding scenarios. Please feel free to bring redacted/de-identified notes to share with the class and provide additional coding challenges. At the end of the second day, a 30-minute quiz will be administered to challenge your knowledge!
Starting Thursday, Nov. 12
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Register here.

Speak Like a Pro
Speak Like a Pro offers the knowledge, skills, and abilities you need for effective presentations. You'll learn proven techniques for planning, practicing, and delivering public presentations. Further, you will receive expert feedback from your instructor, as well as personal responses and insights from your classmates.
Friday, Nov. 13
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B103
Register here.

Working With You Is Killing Me
A world without difficult people in our lives is a utopian dream that few, if any, of us are likely ever to enjoy. Whether it's difficult students, faculty, patients, doctors, co-workers, staff, or bosses, their impact on our morale, stress level, and daily productivity can range anywhere from barely tolerable to impossible. In this practical-minded course, you will learn how to disarm difficult people in a way that gives you greater confidence and a stronger sense of control during any challenging interaction.
Monday, Nov. 16
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Register here.

To enroll in courses, click the link provided. Or go to http://learning.jhu.edu and after logging in, click on Click here to search the Course Catalog, type the course name in the Text Search box, and click Search. Select the course title, select date, click Add to My Plan, click Next, and click Done.

Learning and Development classes are free if you qualify as a benefits-eligible, full- or part-time JHU employee and adhere to the class attendance policies.

For additional information or assistance with enrolling, you can contact us at msdprogram@jhu.edu.