Learning and Development, a division of Talent Management and Organization Development, is pleased to announce that its spring session will begin in March and is open for registration.
Here's a brief description of courses in March listed in date order.
Professional Medical Coding Training Module 12: Genitourinary Surgery
This workshop will cover all commonly performed surgeries involving the urinary system and male and female reproductive systems. With the use of hands-on exercises, participants will be introduced to appropriate terminology, functions, and coding of laparoscopic, hysteroscopic, and abdominal procedures of the structures within each system.
Friday, March 6
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Mastering Your Memory
In this fun, fast-paced, and interactive workshop, you will learn techniques and applications of skills that will help you easily remember names, lead meetings, give presentations without using written notes, and recall lists of useful information. In today's world we are expected to handle large volumes of information. This workshop will demonstrate how a well-trained memory will enhance both your professional and personal life.
Monday, March 9
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
The Communication Challenge: Disarming Difficult People
A world without difficult people in our lives is a utopian dream that few, if any, of us are likely ever to enjoy. Whether it's difficult students, faculty, patients, doctors, co-workers, staff, or bosses, their impact on our morale, stress level, and daily productivity can range anywhere from barely tolerable to impossible. In this practical course, you will learn how to disarm difficult people in a way that gives you greater confidence and a stronger sense of control during any challenging interaction.
Tuesday, March 10
9 a.m. to 4 p.m.
1101 E. 33rd Street, A120
Click here to register
The Professional Administrative Assistant Module 5: Business Writing Skills
Transform your written communication from average to sensational. As an administrative professional, your day is filled with tasks that require not just good but exceptional writing skills. In this workshop, you will learn tested tools and techniques to help organize your thoughts and words—even if writing does not come to you naturally. You can begin writing with confidence knowing your letters, memos, and reports are on-target and error-free.
Tuesday, March 17
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Communicating With Others: Your Style and Its Impact
Participants in this course will identify their preferences in verbal and nonverbal communication. Uncover and explore the effects of your tendency toward one of four communication styles: driver, analytic, relater amiable, and expressive. Learn about your style's inherent strengths and trouble spots, and the impact of your style in the workplace.
Wednesday, March 18
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Stress Management: Avoiding the S.W.A.T. Syndrome
This workshop will define stress and where it comes from mentally and physically. Participants will learn a number of simple and practical techniques to control personal stress levels, reverse reactive responses, and recognize when they are a source of stress for others. Workshop participants will set positive goals and leave with tips on how to identify and consciously control or eliminate damaging stress responses at home and in the workplace.
Thursday, March 19
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Professional Medical Coding Training Module 14: Ear and Eye Surgery
Surgical coding for ophthalmology requires a good working knowledge of medical terminology, including prefixes and suffixes. Participants will review recent coding changes and CMS guidelines.
Friday, March 20
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Conquering Negativity: Creating Optimism in the Workplace
In this workshop, participants will acquire techniques to turn around negative attitudes, get tips to spark enthusiasm in employees, and learn what to do when influential people (top management, owners, outside consultants) are contributing to organization-wide negativity.
Monday, March 23
9 a.m. to 4 p.m.
1101 E. 33rd Street, B101
Click here to register
Managing Multiple Priorities
In this practical workshop, you'll learn how to get more done in less time—with less stress—by upgrading your skills at managing multiple and sometimes competing priorities.
Tuesday, March 24
9 a.m. to 4 p.m.
1101 E. 33rd Street, Room A120
Click here to register
Employment Law for Supervisors
Are you sometimes apprehensive when you hear rumors of extended grievance procedures? Would you know what to do if an employee came to you complaining of discrimination or sexual harassment, or requesting accommodation for disability or family and medical leave? Taught by JHU legal and HR professionals, this course explains what the law requires and how to answer these and many other issues that come up in today's workplace.
Tuesday, March 24
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Writing Effective Emails: Strategies & Tips for Productive Email Correspondence
This workshop addresses ways to write more productive emails, including responding to messages in a timely manner, applying proven stylistic techniques to enhance understanding, and eliminating grammatical and mechanical errors that hinder clarity. Participants will also examine the rise of texting as a preferred method of communication and how to avoid crucial mistakes when using this form of communication.
Tuesday, March 24
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B104
Click here to register
Critical Thinking Skills for Today's Employee
Today's employee is required to complete a number of tasks that demand greater collaboration and strategic planning. This workshop introduces you to key elements of the critical thinking process in order to improve communication, problem solving, and overall decision making. Participants will examine common workplace issues; target obstacles to communication like biases, hidden agendas, and rhetorical fallacies; and establish clearer arguments that could lead to productive solutions.
Wednesday, March 25
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Speak Like a Pro
Get the knowledge, skills, and abilities you need for effective presentations. This course will review proven techniques for planning, practicing, and delivering public presentations. Receive expert feedback from your instructor, as well as personal responses and insights from your classmates.
Wednesday, March 25
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B103
Click here to register
Campus Conversations on Diversity and Inclusion at Johns Hopkins University
This four-hour workshop will provide insight on how diversity and inclusion create value and show the importance of ensuring that all faculty, staff, and students are treated with equity, civility, and respect. With exercises and scenarios, the workshop takes a multimedia approach in exploring perceptions of power, identity, and unconscious biases.
Thursday, March 26
8:30 a.m. to 12:30 p.m.
1101 E. 33rd Street, A120
Click here to register
Professional Medical Coding Training Module 13: Surgery of Endocrine and Nervous Systems
This workshop will cover coding for the endocrine system, including diseases of the pituitary gland, the pineal gland, thyroid and parathyroid glands, thymus, adrenal glands, pancreas, ovaries, and testes. Endocrinology medical coding involves assigning the accurate diagnosis, procedure codes, and proper modifiers—all of which are covered in this module.
Friday, March 27
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Communicating With Tact and Skill
A two-day workshop designed for career-focused professionals will offer participants powerful communication strategies and interpersonal skills in diplomacy and tact. You'll gain tips on delivering standout presentations, letters and memos, as well as techniques for exerting influence on the actions and attitudes of others.
Tuesday, March 31, and Wednesday, April 1
Time: 9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Conflict Resolution: Resolving Conflict Without Diminishing Relationships
The ability to tactfully and constructively resolve interpersonal conflict is one of the most commonly needed, yet challenging, workplace skills. Imagine the impact on your level of stress and the sense of control over the quality of life if you were able to better manage conflict, not just at work but in all areas of your life. In this powerful workshop, you will customize practical strategies for resolving conflict with others, in a way that actually strengthens—rather than hurts—relationships.
Tuesday, March 31
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room A120
Click the following link to register
Customer Service: It's Everybody's Job: Managing and Providing Exceptional Customer Service
This workshop is designed to help all employees recognize and take responsibility for serving internal and external customers in a tactful and helpful manner. It stresses the importance of every customer contact in person, on the phone or by email. Emphasis is placed on the importance of clear, calm, and pleasant communication combined with flexible thinking and versatile behaviors.
Wednesday, April 1
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Success for Supervisors
This session is designed for the first time supervisor or those new to managing at Hopkins. Participants will explore the hiring process (recruiting, interviewing, and selection), the performance management cycle (planning, coaching, and evaluation), and gain awareness of disability service issues.
Thursday, April 2
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
To enroll for courses, click the link provided. Or go to https://sso.learnshare.com/saml/sp/jhu/ and after logging in, go to the left navigation bar and click on Catalog. Type the course name in the Text Search box and click Search. Select the course title, select date, click Enroll Me, click Next, and click Done.
For additional information about these and other workshops, you can access our catalog for viewing or printing. Navigate to http://tmod.jhu.edu and click on the DOCS tab found on the right-hand side. Click on "Learning and Development Course Catalog" to open the PDF copy.
Learning and Development classes are free if you qualify as a full- or part-time JHU employee and adhere to the class attendance policies. For additional information or assistance with enrolling you can contact us by calling our main phone line at 443-997-6800 or by email at msdprogram@jhu.edu.
