Learning and Development, a division of Talent Management and Organization Development, has immediate openings for many classes. Here's a brief description of October courses listed in date order.
Conquering Negativity: Creating Optimism in the Workplace
In this workshop, participants will acquire techniques to turn around negative attitudes, get tips to spark enthusiasm in employees, and learn what to do when influential people (top management, owners, outside consultants) are contributing to organization-wide negativity.
Thursday, Oct. 2
9 a.m. to 4 p.m.
1101 E. 33rd Street, B101
Click here to register
Professional Medical Coding Training: Intro to ICD-10-CM Coding
This workshop is critical for all coders. Participants will review ICD-10 format, structure and guidelines. With the use of hands-on exercises, participants will gain tips and learn more about the nuances found in the new coding system.
Thursday, October 2
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Critical Thinking Skills for Today's Employee
Today's employee is required to complete a number of tasks that demand greater collaboration and strategic planning. This workshop introduces you to key elements of the critical thinking process in order to improve communication, problem solving, and overall decision making. Participants will examine common workplace issues, target obstacles to communication like biases, hidden agendas, and rhetorical fallacies, and establish clearer arguments that could lead to productive solutions.
Friday, October 3
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Success for Supervisors
This session is designed for the first-time supervisor or those new to managing at Hopkins. Participants will explore the hiring process (recruiting, interviewing, and selection), the performance management cycle (planning, coaching, and evaluation), and gain awareness of disability service issues.
Tuesday, October 7
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Managing Workplace Diversity
Designed to assist supervisors and team leaders in understanding the complexity of diversity, culture, and race relations in the workplace and how your own perceptions can shape your interactions with staff. Understand the benefits and challenges of diverse work environments.
Wednesday, October 15
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Basic Supervision
The most important part of any supervisor's job is keeping staff motivated. This workshop will give you the skills you need to increase communication and cooperation and improve productivity in any work group. Learn techniques to diffuse conflict, inspire employees, and motivate your team.
Thursday, October 16
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Customer Service: It's Everybody's Job: Managing and Providing Exceptional Customer Service
This workshop is designed to help all employees recognize and take responsibility for serving internal and external customers in a tactful and helpful manner. It stresses the importance of every customer contact in person, on the phone or by email. Emphasis is placed on the importance of clear, calm, and pleasant communication combined with flexible thinking and versatile behaviors.
Thursday, October 16
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
Introduction to Work Safety and Occupational Health
This half-day workshop covers a variety of issues pertaining to Department of Health, Safety and Environment; JHU policy and applicable laws; data and statistics; and the supervisor's role in maintaining a safe workplace. Prevention is discussed along with health and wellness. Environmental issues such as ergonomics are considered along with the topic of injury and illness management including non-work-related illness; dealing with work-related injury and illness; the Workers Compensation Act, and the JHU process for case management.
Tuesday, October 21
9 a.m. to 1 p.m.
2024 E Monument Street, Suite 2-1001
Click here to register
Campus Conversations on Diversity & Inclusion at Johns Hopkins University
This four-hour workshop will provide insight on how diversity and inclusion create value and show the importance of ensuring that all faculty, staff, and students are treated with equity, civility, and respect. Using exercises and scenarios, the workshop takes a multimedia approach in exploring perceptions of power, identity and unconscious biases.
Thursday, October 23
9 a.m. to 1 p.m.
1101 E. 33rd Street, A120
Click here to register
Navigating the Employment Process and Understanding Compensation
This course is part of the Supervisor/Manager Training Program. Participants will gain knowledge about JHU's employment process, including creating and submitting requisitions, conducting behavioral-based interviews and learning about laws that determine what questions can or can't be asked in interviews. The workshop will also discuss useful tools and resources available on the JHU Human Resources website. In addition, participants will gain knowledge about Compensation through topics such as job classification, salary determination, and writing job descriptions.
Thursday, October 30
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Time Management: Strategies for Managing Your Day
In this highly interactive workshop, participants will learn to blend time and task management into a single management approach that complements any challenging schedule. This practical program will help participants take control of their day and gain greater confidence handling projects, priorities and deadlines.
Thursday, October 30
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room A120
Click here to register
Coming in November
It's Not Your Way or My Way, It's the Civil Way
This interactive workshop will discuss and demonstrate the value of benevolent words and behaviors. Participants will review PM Forni's suggested steps in achieving interpersonal competence and Whoopi Goldberg's observations on how the lack of civility is impacting the quality of our lives. Learn how civility and care can give you a competitive edge at work.
Tuesday, November 4
9 a.m. to 4 p.m.
1101 E. 33rd Street, B101
Click here to register
Creative Decision Making and Problem Solving
This workshop guides participants from the beginning of the problem-solving process to identifying the problem and clearly stating it, to a place where they can comfortably work with others in a creatively charged environment to find innovative ways to solve problems together. Teams become refreshed and energized when they realize they can work together cohesively. Old or recurring problems won't have a chance when your team learns to tackle them in a new way.
Wednesday, November 5
9 a.m. to 4 p.m.
1101 E. 33rd Street, B102
Click here to register
Business Law for Supervisors
Do you have a clear understanding of how the information and data in your charge should be handled and maintained? Do you know the liability in signing a contract for JHU? Has a vendor offered you gifts or favors that you are not certain you can accept? Taught by a cadre of JHU senior staff, this course will address these and other legal and ethical issues that supervisors must face today.
Thursday, November 6
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B102
Click here to register
Making the Transition to Management
If you are in your first supervisory position, or plan to change roles soon, this seminar will give you specific techniques to help you with your changing responsibilities, reduce anxiety, and provide quick start strategies for managing the transition. Learn how to avoid the most common traps encountered by new supervisors and get a better understanding of what your boss, peers, and staff expect from you.
Thursday, November 6
9 a.m. to 4 p.m.
1101 E. 33rd Street, A120
Click here to register
Practical Project Management
This two-part workshop would be beneficial for anyone with project management responsibilities or if you just want a better understanding of the various components of project management. Participants will review the principles and practices of successful project management including planning, scheduling, costing, and monitoring and control.
Friday, November 7, and Friday, November 21 (you must attend both days)
9 a.m. to 4 p.m.
1011 E. 33rd Street, Room B101
Click here to register
To enroll for courses, click the link provided. Or go to http://learning.jhu.edu. After logging in, click on Click here to search the Course Catalog, type the course name in the Text Search box and click Search. Select the course title, select date, click Add to My Plan, click Next and click Done.
For additional information about these and other workshops, you can access our catalog for viewing or printing. Navigate to http://tmod.jhu.edu and click on the DOCS tab found on the right-hand side. Click on Learning and Development Course Catalog or Current Professional Development Workshops to open the PDF copy.
Learning and Development classes are free if you qualify as a benefits-eligible, full- or part-time JHU employee and adhere to the class attendance policies.
For additional information or assistance with enrolling you can contact us by calling our main phone line at 443-997-6800 or by email at msdprogram@jhu.edu.
