This page includes information for members of the Hopkins community who are experiencing symptoms consistent with COVID-19, as well as general public health guidance on staying healthy and preventing the spread of illness
- Frequently Asked Questions
- JHU 2020 Planning
- Staying healthy and health resources
- University operations
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Your health and the health of our community is our primary concern.
Anyone who has illness accompanied by fever is asked to take steps to avoid spreading illness to others and to follow the guidance provided on this page. Symptoms of COVID-19 include cough, shortness of breath, and/or fever of 100.4 or higher. If you have severe respiratory symptoms, call 911.
It is especially important we all take seriously the advice of public health experts for maximizing our own health and the health of others:
- Wash your hands frequently
- Cough/sneeze into your elbow
- Get this season’s flu shot if you haven’t already
If you are experiencing COVID-19 symptoms ...
People with COVID-19 have reported a wide variety of symptoms ranging from mild to severe. Common symptoms include cough and shortness of breath or difficulty breathing. Other symptoms may include fever, chills (sometimes accompanied by repeated shaking), muscle pain, headache, sore throat, and loss of taste or smell.
Information for employees
Employees, postdocs, and house staff who feel ill or are concerned about exposure are encouraged to call our Employee COVID-19 Call Center at 443-287-8500, seven days a week, between 7 a.m. and 11 p.m. You should also use the call center (not Occupational Health) if you need clearance to return to work after being tested or recovering from COVID-19.
The Employee COVID-19 Call Center is staffed by Johns Hopkins nurses and physicians and specially trained nursing and medical students. When you call, a representative will instruct you about next steps depending on your circumstances. They will arrange for testing if needed and assist in transmitting information to Occupational Health.
You are always free to call your personal primary care provider, and should continue to do so for family members who have symptoms, but JHU employees should call the Employee COVID-19 Call Center so that we can give you the best direction for your circumstances and arrange for testing if needed.
Information for students
Last update April 6, 5:30 p.m.
If you are feeling ill—especially if the below criteria pertain to you—you are asked to call University Health Services or the Student Health and Wellness Center, rather than come in, so that initial guidance can be provided by phone:
- Symptoms of cough, shortness of breath, and/or fever of 100.4 or higher
- Travel from an area identified as high-risk for COVID-19
- Close contact with any person known to have COVID-19
University Health Services and the Student Health and Wellness Center are ordering COVID-19 tests for those who meet the criteria set by Johns Hopkins Infection Control. These criteria are updated on a regular basis, and the most current criteria for testing will be used when you are assessed over the phone. Postdocs and house staff should contact the Employee COVID-19 Call Center at 443-287-8500.
If it is determined, based on the criteria, to administer a COVID-19 test, it could take up to 24 hours to arrange for the test during the week. If your test is being ordered on a weekend, you will be contacted on the next business day to arrange testing. The turnaround time for test results averages one to two days.
A full list of health support resources, including mental health, for students is available at https://wellness.jhu.edu/covid/.
Homewood Student Health Center
Students (full- or part-time) affiliated with the following schools should contact the Homewood Student Health and Wellness Center at 410-516-8270 (online scheduling has been temporarily disabled):
- Carey Business School
- Krieger School of Arts and Sciences (including Advanced Academic Programs)
- Peabody Institute
- School of Advanced International Studies
- School of Education
- Whiting School of Engineering (including Engineering for Professionals)
The Student Health and Wellness Center’s current schedule is:
- Monday through Friday, 8:15 a.m.–4:45 p.m. (closed 12:30–1:30 p.m.)
- No evening or Saturday clinic
When the clinic is closed you will be connected with our nurse advice line for medical concerns.
For non-urgent and routine matters, you are encouraged to reschedule for a later date or a telemedicine visit. If an in-person visit is medically necessary, please avoid bringing family and friends.
University Health Services
Students (full- or part-time) affiliated with the schools of Medicine, Nursing, and Public Health should contact University Health Services at 410-955-3250. University Health Services remains open to Hopkins students, post-doctoral fellows, house staff, and trainees.
- Please call UHS and do not visit the clinic. UHS nurses screen all patients for COVID-19 before making an appointment or having you stop in.
- In most cases, for the safety of patients and staff, rather than have you visit the clinic in person, we plan to utilize telemedicine or phone visits as much as possible.
- For in-person visits, you may notice that fewer staff in the office, and that visits may be spaced out. You may also notice rearranged waiting and staffing areas that promote social distancing.
- When you call the clinic, since many staffers may be working from home, you maybe be asked to leave a voicemail message. UHS staffers will be checking these messages and getting back to you promptly to assist with your concern.
Preventing the spread of illness
To slow the spread of COVID-19, public health experts encourage social distancing, a practice designed to keep sick individuals from coming in contact with healthy ones in order to limit opportunities for transmission. The CDC recommends avoiding large gatherings and crowds, and maintaining a distance of approximately six feet from others.
The Hub has published a social distancing overview that explores how the practice can “flatten the curve” and help prevent surges in illness that have the potential to overwhelm health care systems and lead to increased loss of life.
Use of masks
Per CDC guidelines, we encourage all JHU affiliates to wear non-medical, cloth face coverings in public and at work as a way to slow the spread of the virus and help diminish the risk that asymptomatic people who may be carrying the virus transmit it to others. Note that this guidance is in addition to the recommended six feet of social distancing.
Additionally, per an executive order issued by Maryland Gov. Larry Hogan, masks or face coverings must be worn inside all Maryland stores and on public transportation beginning at 7 a.m. on Saturday, April 18.
Due to limited supply at this time, medical masks will be prioritized for the health care setting. All Johns Hopkins Medicine employees are required to wear a surgical, procedural, or cloth face mask while working in any Johns Hopkins Medicine facility.
If you are told to self-quarantine, even if you are not symptomatic, stay home.
If your health care provider instructs you to self-quarantine, notify your manager and the Employee COVID-19 Call Center at 443-287-8500, seven days a week, between 7 a.m. and 11 p.m.
Sick leave for employees
We will ensure that all employees are able to stay at home during the required 14-day period of self-isolation or quarantine.
- If you have been directed by Occupational Health, a health care provider, or a state/local public health official to self-isolate or self-quarantine—due to your COVID-19 diagnosis, your symptoms, or your exposure to a known COVID-19 case—you should stay home. You will be provided leave for the mandated self-isolation/self-quarantine period up to 14 calendar days. This means that you will be given up to 10 business days of COVID-19 leave and the time will not be charged to you.
- If you are not symptomatic during the period of self-isolation or self-quarantine and telework is feasible, you may coordinate with your supervisor to telework during that period.