Getting emotional support just got easier—with Talkspace

Faculty, staff, postdocs, house staff, and household family members are eligible for up to five free counseling sessions

Man’s hands texting on his cellphone, illustrating one way that employees can work with a Talkspace counselor


Have you ever wished you could use your free mySupport employee assistance program counseling sessions but didn't think you could find the time? Now you can, working with a counselor anytime and anywhere through Talkspace. It's as easy as 1-2-3. Simply:

  • Complete a short questionnaire
  • Choose a therapist
  • Connect with a counselor virtually with televideo and/or chat therapy

Johns Hopkins faculty, staff, postdocs, house staff, and household family members are eligible for up to five free counseling sessions.

Individual counseling is for members 13 years of age and older, and chat therapy and televideo sessions in the same week count as multiple sessions. (Chat therapy should not be considered for meeting requirements for employment, school enrollment, disability, or legal documentation.)


Meet with your therapist online at a set time for a 30-minute session. Each session counts as one visit.

Chat therapy

Share text messages with your counselor, who will respond daily up to five days a week. Each week of therapy counts as one session. Without making an appointment or driving to a provider's office, chat therapy can help you:

  • Get support even when life keeps you superbusy
  • Make time for self-care
  • Set and work toward your goals

Learn more

Talkspace has been added to enhance access to counseling services through Johns Hopkins' Aetna partnership. Adding televideo and chat therapy makes it easy to reach out for support.

To learn more and to get started today, visit the mySupport website powered by Aetna's Resources for Living, click on Services, and select Talkspace online therapy. The username and password are JHU or JHHS, depending on your Johns Hopkins affiliation.

MySupport, the Johns Hopkins employee assistance program, can be reached 24/7, 365 days a year, at 443-997-7000.